The food service industry is more than just food preparation. Learn the important tips for any catering business to know to supply the best service possible.
The food service business requires more skills than just food preparation, especially for a catering business. Just like any other business, customer service, marketing, and more are all crucial factors in catering. If you want to take your catering service to the next level, keep reading to discover some important tips for any catering business to know.
Practice Excellent Customer Service
Just like any other service-based business, customer service is incredibly important. Strive to provide the best customer service that your customers would expect from a full-scale restaurant.
Reaching out to your client prior to an event is a great way to establish communication and avoid any last-minute changes or issues that might crop up. You could also consider sending your clients a personalized “thank-you” note or message after the event to encourage them to order with you in the future.
Create a Sanitary Food Prep Space
Maintaining a sanitary food preparation space is crucial for any kind of catering service. You need to meet food service laws and avoid lawsuits, and your customers will also notice any unsanitary conditions.
Maintaining a quality, sanitary kitchen in your business space or at an event will also help prevent foodborne illnesses that could make customers sick. Being the source of a foodborne illness could be a huge issue for any food service business, especially in the catering industry. Always clean your food preparation space regularly throughout the day or event.
Ensure Safe Transportation
If your catering business provides catering options beyond food pickup, you’ll need to know the proper food transportation requirements. Adding transportation and delivery options is a great way to expand the outreach of your catering business.
Before you get started, make sure you understand how to transport food to catering events and all the food safety laws associated with food transportation and delivery. You’ve worked hard to hone your food preparation skills, so don’t let them go to waste with improper food transport conditions.
Start practicing these important tips for any catering business to know in your own food preparation space. With the help of these tips, your customers and clients will feel more satisfied with your services and will want to keep coming back with new orders.